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Complaints Tab – Client Profile
Complaints Tab – Client Profile
Andrew Day avatar
Written by Andrew Day
Updated over a week ago

If a client has an adverse reaction to a product or if they are dissatisfied with the product in some way, they may submit a complaint. The Complaints tab displays a high-level overview of all complaints associated with a specific client.


Click New to Record a Complaint from the Client, or click on an existing complaint to visit the Complaint's Profile in the Complaints module.

For instructions on recording and addressing client complaints, see How to Address a Complaint.

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