If the client if dissatisfied with their order, they may submit a complaint. The Complaints tab displays a high-level overview of any complaints associated with an order.

Click New to Record a Complaint. This opens a new Complaint Profile with the order pre-selected in the Pertains To section.
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Click on an existing complaint to visit the Complaint's Profile in the Complaints module.

For instructions on recording and addressing complaints, see How to Address a Complaint.

For more information on other Order Profile tabs, visit the articles on Receipts, Dispensing Record, Destruction, and Returned Grams.