Skip to main content
All CollectionsOrders
How to Archive All Shipped or Delivered Orders
How to Archive All Shipped or Delivered Orders
Andrew Day avatar
Written by Andrew Day
Updated over 10 months ago

By default, the Orders index lists all orders, except archived orders, by creation date. To declutter the Orders index, Customer Service Representatives–or CSRs–should regularly archive all orders in the Shipped or Delivered status. This hides completed orders from the main Orders index. However, a CSR can still access archived orders by checking the Archived checkbox.

Required permission(s): order_read, archive_all_orders

  1. Open the Orders module.

    mceclip0.png
  2. Click the

    mceclip1.png

    icon to open a menu of options.

    mceclip2.png
  3. Select Archive Shipped or Archive Delivered to archive all orders in the selected status.


Also from the Orders menu, a Fulfillment Associate can Download a Picking List to facilitate the Order Fulfillment process.

Did this answer your question?