Home Clients How to Disable a Client

How to Disable a Client

Last updated on Feb 03, 2026

Disabling a client prevents the client from placing orders, both through the Client Portal and the Orders module.

Required permission(s): client_read, client_archive

  1. In the Clients module, select a client. This opens the Client's Profile.

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  2. Click the

    icon in the Overview section to open a menu of options.

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  3. Select Disable. This opens a confirmation modal.

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  4. Click Confirm. This disables the client and prevents them from placing orders regardless of their registration status.

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To allow the client to place orders once again, Enable the Client.