How to Deactivate a Discount

When Creating a Discount, a Customer Service Representative–or CSR–can set an expiry date to limit how long the discount will be available to clients. However, to deactivate a discount that does not have an expiry date, or to deactivate a discount before it expires, follow the steps below.

Required permission(s): discount_code_read, discount_code_update

1. In the Discounts module, select a discount.

   

2. Uncheck the Active checkbox.

   

3. Click Save to deactivate the discount.

Visit the Orders module to Apply a Discount or a Line Item Discount to an order.