If the client if dissatisfied with their order, they may submit a complaint. The Complaints tab displays a high-level overview of any complaints associated with an order.
Click New to Record a Complaint. This opens a new Complaint Profile with the order pre-selected in the Pertains To section.
Click on an existing complaint to visit the Complaint's Profile in the Complaints module.
For instructions on recording and addressing complaints, see How to Address a Complaint.
For more information on other Order Profile tabs, visit the articles on Receipts, Dispensing Record, Destruction, and Returned Grams.