After a client's order ships, the client can download an order confirmation receipt directly from the Order History tab Client Portal. The shipping receipt confirms that all order items have shipped, and lists the shipping date and the anticipated delivery date.
Note: Before a client can access the shipping receipt through the Client Portal, a Customer Service Representative–or CSR–must Generate a Shipping Receipt from the Order's Profile.
- Log into the Client Portal. The My Profile tab will be open by default.
- Open the Order History tab.
- Select an order, and click Shipped Receipt. The shipping receipt PDF will open in a new tab.