After a client's payment processes, the client can download an order confirmation receipt directly from the Client Portal. The order confirmation receipt summarizes the transaction, including the items ordered, anticipated delivery date, prescription deduction, and payment method.
Note: Before a client can access the order confirmation receipt through the Client Portal, a Customer Service Representative–or CSR–must Generate the Order Confirmation Receipt from the Order's Profile.
- Log into the Client Portal. The My Profile tab will be open by default.
- Open the Order History tab.
- Select an order, and click Order Confirmation. The order receipt PDF will open in a new tab.