If a physician's licence to prescribe cannabis has been revoked, a Customer Service Representative–or CSR–must disable the physician to ensure that all prescriptions associated with the physician are also disabled. Please note that disabling a physician is irreversible. A CSR cannot restore a disabled physician to Active status.
Required permission(s): physician_read, physician_update
- In the Medical Settings module, open the Physicians tab. It should be open by default.
- Select a physician to open the Physician's Profile.
- Scroll to the bottom of the page, and click Disable. This opens a Disable Physician confirmation modal.
- Click OK to disable the physician and all associated prescriptions.