Home Products Guide to Client Portal Potency Displays

Guide to Client Portal Potency Displays

Last updated on Feb 03, 2026

On the Client Portal, the source of a product/SKU's publicly visible cannabinoid potency information, and the units of measure displayed, depend on the product's type. Some product types, like products with the Dried subclass, pull potency information directly from an associated lab report. For other product types, like products with the Extracts - Ingested and Extracts - Inhaled subclasses, you can decide whether the portal will pull potency information from an associated lab report or user-configured values. Furthermore, for some product subclasses like Topicals (Discrete) and Edibles, publicly visible potency information does not pull from a lab report and must be configured on the Client Sales Setup tab.

Given the regulatory transitional provisions, existing cannabis classes may use pre-amendment potency units of measurement (e.g. % for Dried non-discrete) until October 17, 2020. Ample Organics recommends migrating to the new units of measurement as soon as possible (e.g. when ordering new packaging and labeling materials) while transition time is available.

Consult the table below for a breakdown of how publicly visible potency information is configured based on product type and whether or not a product/SKU uses discrete units.

Product Subclass Discrete/Non-discrete Client Portal Potency Display Potency UoM Additional Default Fields
Dried Non-discrete From lab report values. Default potencies will display when no inventory exists. mg/g (new) AND/OR % (compliant until Oct. 17, 2020) N/A
Discrete From lab report values. Default potencies will display when no inventory exists. (per discrete unit) mg/g (new) AND/OR mg/discrete unit (compliant until Oct. 17, 2020) N/A
Extracts - Ingested Non-discrete From lab report OR default potencies. If the lab report option is selected, the default potencies will display when no inventory exists. mg/g (new) AND/OR mg/ml (compliant until Oct. 17, 2020) Total THC per Activation (mg) Total CBD per Activation (mg)
Discrete From lab report OR default potencies. If the lab report option is selected, the default potencies will display when no inventory exists. mg/discrete unit N/A
Extracts - Inhaled Non-discrete From lab report OR default potencies. If the lab report option is selected, the default potencies will display when no inventory exists. mg/g N/A
Discrete From lab report OR default potencies. If the lab report option is selected, the default potencies will display when no inventory exists. mg/g N/A
Extracts - Other Non-discrete From lab report values. Default potencies will display when no inventory exists. mg/g Total THC per Activation (mg) Total CBD per Activation (mg)
Discrete From lab report values. Default potencies will display when no inventory exists. mg/discrete unit N/A
Topicals Non-discrete From lab report OR default potencies. If the lab report option is selected, the default potencies will display when no inventory exists. mg/g N/A
Discrete Potency information must be configured in the Potency Setting section. mg/g AND/OR mg/discrete unit N/A
Edibles - Solids Non-discrete Potency information must be configured in the Potency Setting section. mg/EA unit N/A
Discrete Potency information must be configured in the Potency Setting section. mg/EA unit ANDmg/discrete unit N/A
Edibles - Non-Solids Non-discrete Potency information must be configured in the Potency Setting section. mg/EA unit N/A
Discrete Potency information must be configured in the Potency Setting section. mg/EA unit ANDmg/discrete unit N/A

Visit the Product Settings tab to Add a New Product Type.